- Book appointments in advance
In order to help us manage social distancing, and to allow us to have time to clean equipment between appointments, please book your appointments in advance wherever possible. - Use the NHS COVID-19 app
If you use the NHS COVID-19 app, please scan the QR code on the front window of Balanced Life Therapy Centre before you enter. - Wear face coverings at all times
All patients who are able to must wear face coverings when they arrive at Balanced Life Therapy Centre, during your appointment (unless you are requested to remove your face covering as part of your treatment), and when using any of the facilities.
You may find it easier to speak, and to be heard more clearly, if you wear a surgical mask; however, a fabric face covering is likely to be more comfortable and allow you to breathe more easily. - Use hand gel or wash your hands
Patients should use hand gel (provided) or wash their hands upon arriving at Balanced Life Therapy Centre. - Do not book, or attend, an appointment if you have had any coronavirus symptoms within the last 14 days
Do not book, or attend, an appointment if you have had any coronavirus symptoms within the last 14 days; symptoms can include a cough, cold, fatigue, sore throat, headache, high temperature, shivering, whole body aches and pains, upset stomach, diarrhoea, nausea, vomiting, or loss or change to your sense of taste or/and smell.
If you have any of these symptoms, please complete a COVID-19 test and follow instructions from the NHS.
Also, if you have just returned to the UK from abroad, please do not book, or attend, an appointment until you’ve completed your quarantine period. - Follow NHS guidelines
Following these guidelines will help to keep everyone safe, and will help to keep Balanced Life Therapy Centre open so that we can help all of our patients. Thank you!
For your safety, all staff and therapists at Balanced Life Therapy Centre wear face coverings and are tested twice-weekly for COVID-19 using lateral flow tests.